Responsible Gaming

For most people, playing at an online casino is simply a form of entertainment. That said, a portion of players lose the ability to control their gambling. Before you start playing, it’s worth keeping in mind that gaming should never be treated as a way to earn income or pay off debt. Tracking how much time and money you spend at an online casino each day is a good habit to build.

Assistance For Problem Gaming

If you notice you’re spending more than you can afford, or gaming is starting to affect your everyday routine, we recommend looking into a few options that can help — setting Personal Limits on your account, opting for Self-Exclusion, or reaching out to independent support organizations.

Personal limits

You can change your limits at any time at Reelson Casino Online. Lowering a limit applies right away, while raising one requires email confirmation and can only happen once the previous limit of that type has expired — this is meant to prevent impulsive decisions. Contact support if you’d like more information or help with the Personal Limits feature.

Deposit Limit. Set a daily, weekly, or monthly cap on your deposits. Note that because of how cryptocurrencies work technically and without central control, deposit limits can’t always be enforced on crypto transactions. If limiting your deposits matters to you, we recommend using one of our other payment methods alongside the available responsible gambling tools.

Loss Limit. Set a daily, weekly, or monthly cap on how much you can lose at the casino.

Wager Limit. Set a daily, weekly, or monthly cap on the total amount you wager.

Cooling-Off Limit. Take a break for a fixed period — 1 week, 1 month, 3 months, or 6 months. While this is active, fiat deposits are blocked and you won’t be eligible for any promotions, though you can still withdraw your remaining balance. Because of the technical nature of crypto transactions, some crypto deposits may still go through even while a Cooling-Off period is active. The limit takes effect as soon as you set it, and your account reopens automatically once it ends.

Self-Exclusion Limit. Exclude yourself for a set period — 6 months, 9 months, 1 year — or indefinitely. Once activated, your Player Account is disabled right away and you’re excluded from every promotional offer for the duration you chose. Fiat deposits won’t be possible while this is in effect. You can still request a manual withdrawal of your remaining balance through customer support, including any crypto transactions that may still process due to how crypto payments work. Any funds left in your balance are paid out according to the casino’s standard limits. Keep in mind that being self-excluded doesn’t exempt you from identity verification if the casino needs it to process your funds.

To set any of these limits, follow the link provided, or get in touch via LiveChat or at [email protected]

External help

The following organizations offer independent consultation and support:

  • Gamblers Anonymous
  • GamCare
  • Gambling Therapy
  • BetStop

ReelsOn Casino only accepts players aged 18 and over, and uses every available method to stop minors from registering or playing on our site. We reserve the right to request proof of identity, and access will be denied to anyone who hasn’t reached the legal age. That said, given how widely available the internet is, some underage individuals may still find a way to register and play at online casinos. We strongly encourage parents to help protect their children from unsupervised access to gambling sites, and there is dedicated software available for this purpose. See the links below for more information.

  • www.cyberpatrol.com
  • www.gamblock.com
  • www.27labs.com
  • www.netnanny.com